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Contact BlueChew Customer Service

How to Reach a Person at BlueChew

Verified Contact Information

Customer Service Number:

  • 1-970-438-2583
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Customer Service:

support@bluechew.com
medical@bluechew.com
Digital Prescription
thankyou@bluechew.com
Fan Mail

Business Customer Service:

partner@bluechew.com

BlueChew Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BlueChew Phone Number
1 (970) 438-2583
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular BlueChew Email Address
support@bluechew.com
BlueChew Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact BlueChew Customer Service?

The BlueChew customer service phone number is 1-970-438-2583. You can call this helpline for general information about the company and its products. The customer care advisor will answer your questions about the subscription plans, fees, and prescriptions. You can also learn more about the ingredients and dosage at this BlueChew support phone line. If you have questions regarding the side effects or compatibility with other medications, the support expert will be ready to explain the details. The same number can be used to discuss plan changes or subscription cancellations. You can also contact the BlueChew Help Center on returns and refund inquiries if you have issues with the purchased product.

The BlueChew customer support email for general inquiries is support@bluechew.com. You can send your questions, concerns, and complaints to this address for the customer care team to handle. The Help Center representative will also explain the benefits of a subscription and provide information regarding the prescription and fees. You can also discuss plan changes, subscription cancellations, returns, and refunds via this email. If you need assistance requesting a digital prescription that you can take to a compounding pharmacy of your choice, write to medical@bluechew.com. The fan email to share your appreciation and feedback is thankyou@bluechew.com. For partnership-related inquiries, contact the BlueChew representatives at partner@bluechew.com.

You can visit www.bluechew.com whenever you need to get in touch with the customer service team. Click the chat icon in the bottom right corner of the homepage to start the conversation with the virtual assistant. The chatbot can answer simple questions, help troubleshoot your issue, or connect you with the live operator. You can ask a question or describe your concern, and the support agent will provide information or find ways to resolve the problem.
Alternatively, you can find email links in the bottom left corner of the BlueChew website’s main page. Select the department you wish to contact and click the link to send a message.

You can access the BlueChew login page by clicking the Log In button in the top right corner of the main screen. Provide your email and password to enter your account. Alternatively, you can log in with Google, Apple, Facebook, Amazon, X (former Twitter) or Microsoft accounts. If you have trouble remembering your credentials, click the Forgot Email or Forgot Password link and follow the instructions to restore access. New customers can click the Sign Up tab and follow the registration prompts to create an account. You can also click the Get Started button in the top right corner of the homepage to select your plan and register.

The BlueChew address to reach the corporate office representatives is Dermacare LLC, 345 N. Canal Street Suite 201, Chicago, Illinois 60606, United States. You can mail official correspondence and documentation to the company’s headquarters. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this office. If you need an official written response about the product ingredients and side effects, send your request to this address. You can also discuss the returns and refund-related inquiries with the Help Center agents via mail. The same address can be used for the Privacy Policy questions and Data Protection requests.

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Contact Information

BlueChew Website:

BlueChew Help Center:

Corporate Office Address:

Dermacare LLC
345 N. Canal Street Suite 201
Chicago, Illinois 60606
United States

How Customers Rate BlueChew Support?

3.9 / 5
Needs improvement

Based on 16.2K calls to BlueChew customer support through PissedConsumer.com and 27 survey responses.

Total Calls
16.2K
Avg Call Duration
00:36
Issues Resolved
4%

Why Customers Call BlueChew?

Top Reasons of Customers Calls

  • Activation/ Cancellation 24%
  • Customer Inquiries & Issues 19%
  • Shipping and Delivery 14%
  • Payments and Charges 11%
  • Request for Information 10%
  • Account 7%
  • Product/ Service 4%
  • Refund 4%
  • Return/ Replace 2%
  • Cards 1%
  • Questions About an Order 1%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%
  • Fraud & Security Issues <1%
  • Claims & Legal Issues <1%
  • Streaming Services <1%

Activation/ Cancellation

24%
  • "Cancelation of subscription"
  • "Canceling subscription"
  • "For a cancellation and refund"

Customer Inquiries & Issues

19%
  • "No money"
  • "Blue chews"
  • "New prescription"

Shipping and Delivery

14%
  • "I did not receive my order"
  • "I did not receive the package I was billed for"
  • "Not received my package"

Payments and Charges

11%
  • "You Charged me"
  • "Fraudulent billing"
  • "Got charged but don't have any details about the order"

Request for Information

10%
  • "I have questions"
  • "Status on my order. Like to speak with someone about my account"
  • "Needs assistance"

Account

7%
  • "I have two emails registered i need everything deleted to make a new account"
  • "Counseling subscription"
  • "Need in my account"

Product/ Service

4%
  • "Never got my product need it delivered to 582 white mountain meadows drive ruidoso nm 88345"
  • "Purchase"
  • "Upset"

Refund

4%
  • "Refund"
  • "Need refund"
  • "Refund, and return of product."

Return/ Replace

2%
  • "Return"
  • "Change to blue chew gold"
  • "Returned shipment"

Cards

1%
  • "Card rejection"
  • "Money being took off my card don't need product"
  • "Need money put back in card and subscription cancel"

Questions About an Order

1%
  • "Order"
  • "my order"
  • "Order status"

Staff

<1%
  • "Stop service"
  • "Customer service"
  • "I want to stop Service"

Website/ Application

<1%
  • "Can't order on site"
  • "Won't let me order online"
  • "Uploading photos"

Employment

<1%
  • "I want my money does not do the job"
  • "W-2 form"

Fraud & Security Issues

<1%
  • "Theft"
  • "Scammed"

Claims & Legal Issues

<1%
  • "Accident"
  • "File a claim"

Streaming Services

<1%
  • "Complete television"

Compare BlueChew Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hims
stars-rating-fill
4.2 out of 5

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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